The Team
Who We Are
Benito Ortiz
Founder & CEO
Benito Ortiz opened an insurance agency for a captive company and became one of the top new agents in the country. Seeing the massive opportunity to provide more value to his clientele by offering multiple companies, Strategic Insurance Group was born. Benito's dedication to doing the right thing for the customer and providing value in every interaction sets him apart in the industry.
O | 505-585-0227 EXT 700
Nevaeh Ortiz
Agent
​Nevaeh Ortiz was born and raised in Albuquerque, New Mexico. Soon after High School, it wasn't long before Nevaeh got into the Insurance business. Her family had been in the industry for 20+ years so it wasn't much of a surprise when she followed in their footsteps. Nevaeh believes that building relationships with clients is one of the best ways to ensure they have someone to trust when it comes to protecting their family and belongings. She aims to help customers with questions and provide the products and knowledge that can serve them best.
O | 505-585-0227 EXT 703
Queenie Brown
Agent
Queenie Brown was born and raised in Riverside, California. She moved to Albuquerque, New Mexico in her young adult years. Queenie attended the University of New Mexico where she earned her BA in communication and also studied psychology. Queenie is fluent in Spanish and goes above and beyond to make sure her clients understand their insurance needs and are covered for any situation.
O | 505-585-0227 EXT 707
Jonathan Martinez
Agent
Born and raised in the small Northern NM town of Las Vegas, Jonathan learned the value of small town friendships. This was indeed useful in building long lasting relationships with clients and referral partners. Having owned a captive insurance agency and discovering the huge limitations within, Jonathan chose to venture out to the much larger and limitless independent insurance world. This has allowed much more opportunities for success in helping his customers with their unique personal and business insurance needs. His years of experience with customer service, insurance industry experience, ability to think creatively and critically, and relationship building make Jonathan an exceptional asset to the team!
O | 505-585-0227 EXT 710
Lucia Mendoza Martinez
Agent
Lucia Mendoza was born in Chihuahua Mexico, she was raised in Albuquerque NM, and has lived here for 25 years. After graduating High School, Lucia worked a few years at a couple of sales jobs until a door opened for her in the Ophthalmology world. She ended up working there for 8 great years. Lucia and Benito have known each other since High School, one day he reached out and invited her to join the team! She decided to take a leap of faith and start a new career at Strategic Insurance Group. Lucia loves the feeling of helping others, whether it's at work or outside of work it's a very rewarding experience.
O | 505-585-0227 EXT 714
Wendy Ramirez Provencio
Customer Service Representative
Wendy is with the Strategic Customer Service Team. She is originally from Los Angeles, California. Wendy has been in the customer service field for over 20 years. But recently took the jump to the insurance world this past June 2024. She thrives on helping our customers in a friendly and timely manner answering all questions to the best of her knowledge.
O | 505-585-0227 EXT 711
Candice Blea
Customer Service Representative
Candice signed up to work for SIG as a Customer Service Representative in March 2023 after being a stay-at-home mom for 10 years.
At the time, she knew next to nothing about this crazy, competitive industry, but was ready for the challenge. It was all Benito's idea, really. After offering Candice the opportunity to get back out there professionally.
She took the opportunity to dive back into Customer Service. She had previous experiences such as a Sales Representative and Office Manager that helped her to navigate this role at SIG. Her goal is to bring distinguished service to all our customers. She believes Customer service representatives are the salt of the earth for businesses in all industries.
O | 505-585-0227 EXT 706
Uris Tapia-Flores
Marketer/ CSR
Uris was born and raised in Albuquerque, New Mexico. She is in her last year as an undergrad student at UNM, majoring in Marketing. Uris has a passion for learning and has applied her skills to this company. She is also a part of the customer service team for our Spanish speaking customers.
O | 505-585-0227 EXT 713
Maria Rico
Customer Service Representative
Maria Rico was raised in Socorro,NM and was brought up on small town values.
Her family is big on volunteering in the community and gave her the heart to serve her community.
Being a Customer Service Representative for Strategic Insurance gives her the opportunity to bring the small town experience to each customer and personalize what we do for each person.
O | 505-585-0227 EXT 712
